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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Stewart

September 15, 2023

5  out of  5 rating by James Stewart
"Excellent and prompt service on my insurance needs"

Glenda Edge

August 29, 2023

5  out of  5 rating by Glenda Edge
"Daniel did a great job helping us."

John VanHoek

August 24, 2023

5  out of  5 rating by John VanHoek
"Great folks who are very professional, attentive, and courteous."

Luisantonio Mendez

August 24, 2023

5  out of  5 rating by Luisantonio Mendez
"(Translated by Google) They serve very well (Original) Atienden muy bien"

Donnie Walsh

August 17, 2023

5  out of  5 rating by Donnie Walsh
"Very helpful staff that will go out of their way to help a customer. I highly recommend them."

Ozkar Solis

August 17, 2023

5  out of  5 rating by Ozkar Solis
"Renee and Judy are such an asset to the agency. They helped me with my claim and inspired the most confidence."

Deana Bates

June 29, 2023

5  out of  5 rating by Deana Bates
"Charlene is an amazing agent who really goes the extra mile for her clients! We have used State Farm for years both auto and home and I wouldn't want or trust anyone else with the task. Thank you Charlene and State Farm for taking care of our family's insurance needs and treating us like family and not just like we are another policy number."

Jeffery Vickery

June 20, 2023

1  out of  5 rating by Jeffery Vickery
"I hope somebody at State Farm will involve me in my insurance claim. I joined with State Farm because my parents did business with State Farm. I am not used to doing business on a electrical devise. I wish that I could do business with State Farm on paper that I can see. My phone won't allow me to even call State Farm or send a text message to you. State Farm thinks everybody is understanding to electronic devices. I am not. So I will continue being in the dark with my claim for my wreck. I will search for a more helpful insurance company in the near future. I don't understand the lawyer language insurance companies use. I am greatful.for the lower rates with State Farm Insurance."

Toni Hawkins

May 4, 2023

4  out of  5 rating by Toni Hawkins
"A familiar local feel of doing business with people. THEY give personal touch relating to my insurance needs."

Laura Mulanax

March 24, 2023

5  out of  5 rating by Laura Mulanax
"Friendly, professional, and highly reliable. I definitely recommend this office for any of your insurance needs."

Miranda Browning

March 15, 2023

5  out of  5 rating by Miranda Browning
"Daniel is super nice! Made sure we understood everything we were getting before we left."

Kristy Ryan

March 3, 2023

5  out of  5 rating by Kristy Ryan
"Daniel was absolutely fantastic helping me with a quote and getting me set up. Highly recommend!!"

Patrice Fuller

March 2, 2023

5  out of  5 rating by Patrice Fuller
"Charlene Ingram -State Farm Insurance went way beyond for my aunt helping her file a claim for her damaged fence. Renee told me what was needed and I emailed the documents to her Tuesday afternoon. I was pleasantly surprised when I received a call this morning (Wednesday) telling me the claim was approved and a check will be mailed to my Aunt. This was a wonderful experience and couldn’t have asked for better service. Thank you."

Braves 2021

February 24, 2023

5  out of  5 rating by Braves 2021
"Everyone at Charlene Ingram state farm is so professional… they always take care of their people the right way"

Rodney Monk

February 24, 2023

5  out of  5 rating by Rodney Monk
"I've been with Charlene Ingram/ State Farm since 2008. When I purchased my first house. In 2014, had a life changing incident(Divorce lol) and had to leave State Farm, However I reunited with Charlene and believe me I 💙 it. 5 Star service."

Alex Torres

February 24, 2023

5  out of  5 rating by Alex Torres
"excellent service, Judy Arriaza she explaine me everything with all details and she also is bilingual! habla español!!"

Helen Kirschke

February 21, 2023

5  out of  5 rating by Helen Kirschke
"Renee Dumas, with State Farm (Charlene Ingrams) in Longview,Texas helped me out with filing a claim on our house. She did an awesome job, she went above and beyond to help with house claim. Thank You So Renee. Helen & Judith K."

Halimah Raheem

February 17, 2023

5  out of  5 rating by Halimah Raheem
"I've been Charlene for over 10 years. I Absolutely love the way they make you feel like part of the family."

Truth Teller

October 26, 2022

1  out of  5 rating by Truth Teller
"Make sure that you call everyone with StateFarm because if you don’t cancel the policy with the billing department, the office won’t cancel it. They will continue to bill you months after you have already called everyone short of the CEO of StateFarm to cancel your policy, and yet they continue to bill you."

Diane Kemp

October 11, 2022

5  out of  5 rating by Diane Kemp
"Very informative"

Jennifer McFarren

September 21, 2022

5  out of  5 rating by Jennifer McFarren
"We spoke with Judy, who answered all of our questions and got things taken care of straight away."

Amanda Goodman

May 20, 2022

5  out of  5 rating by Amanda Goodman
"Danny was very helpful"

Alan Willard

April 9, 2022

5  out of  5 rating by Alan Willard
"If you need car insurance, look no further! Fast, friendly and professional. I'm a happy camper! ⭐⭐⭐⭐⭐👍"

Norma Martinez

March 6, 2022

5  out of  5 rating by Norma Martinez
"Yo califico esta agencia con 5 Estrellas Porque es muy buena Agencia tiene in personal muy amable y atento para lo que uno necesita y su Agente Charlene es una mujer muy Amable yo llevo muchos Años ya resiviendo los servicios y estoy muy contenta yo recomiendo esta Agencia de State Farm con Charlene Ingram (Translated by Google) I rate this agency with 5 stars Because it is a very good Agency, it has very friendly and attentive staff for what one needs and its Agent Charlene is a very kind woman. I have been receiving services for many years and I am very happy. I recommend this State Farm Agency with Charlene Ingram"

Melinda Parsons

December 30, 2021

5  out of  5 rating by Melinda Parsons
"Daniel Nicholson was extremely helpful and friendly, answering all my questions, no matter how many times I called with one. And, they beat the prices where I was."