State Farm® Insurance Agent Charlene Ingram
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamie Layman
March 31, 2025
5
out of
5
rating by Jamie Layman
"I've been with statefarm since 2008.. Erica and Evelyn have always been my go to ladies! Their kindness, and eagerness to help me speaks volumes. Thank you for all you help!!"
We responded:
"Good afternoon Jamie. Our office appreciates you taking the time to give us 5-Stars. Thanks Charlene Hi Jamie, we appreciate your loyalty with us since 2008. Erica and Evelyn work hard for customer service. Thanks for the kind words about them. Please let your friends know we are here to help. Thanks Charlene "
Tiffany Swinney
March 13, 2025
5
out of
5
rating by Tiffany Swinney
"I have had nothing but GREAT SERVICE AND EXPERIENCE WITH Renee, and Erika they are always a helping hand. Thank you!"
We responded:
"Good morning Tiffany, we are glad to hear that your experience with Renee and Erika was so helpful. Thanks for taking the time to let me know. Charlene "
Belinda Davis
January 11, 2025
5
out of
5
rating by Belinda Davis
"Charlene Ingram and her associates are the best. They go above and beyond to help you in anyway they can. Best customer service I have ever received from an insurance company."
We responded:
"Thanks Belinda for the 5-Stars! We truly appreciate your customer service comments. Our office works hard to help our customers know we are here to make insurance easier. Thanks again, Charlene "
Robert Perryman
January 10, 2025
5
out of
5
rating by Robert Perryman
"Customer service is the best"
We responded:
"Good afternoon Robert, we appreciate you taking the time to leave us 5-Stars. Our office works hard to make customer service the best. Please let your family & friends know we are here to help. Thanks, Charlene "
Brenda Sexton
December 31, 2024
5
out of
5
rating by Brenda Sexton
"State Farm!! You can't go wrong using them!!"
We responded:
"Thanks Brenda for the kind words about our office. We appreciate the 5-Star review. We work hard to make sure you are happy with Charlene Ingram State Farm. Please tell your family & friends. Thanks again, Charlene"
Maria Maul
November 8, 2024
5
out of
5
rating by Maria Maul
"This team was very helpful. They explained the cost of each part of the auto insurance. They were very supportive and professional."
We responded:
"Thanks Maria for the 5 star re view. Our team works hard to help and explain each part of your insurance. Please tell your family and friends we are here to help. Thanks, Charlene"
Saryl Domgost
November 8, 2024
5
out of
5
rating by Saryl Domgost
"Great customer service."
We responded:
"Saryl, thanks for your 5-Star review. We appreciate you taking the time to let us know you feel we do great customer service. Please let your family and friends know. Thanks, Charlene "
JOHN BERNETHY
September 28, 2024
5
out of
5
rating by JOHN BERNETHY
"Always treated as like I’m family. They are friendly, courteous, and always listen to and answer my questions as well as willing to help me however they can. Insurance rates go up every year and most people don’t realize it is not their fault. It’s the world we live in now-a-days. Glad to have Charlene as my insurance agent for sure!!"
We responded:
"Good morning John, I appreciate you taking the time to write this amazing review. We want our clients to feel like family. Understanding insurance & rate changes is an ongoing issue. Our agency works hard to help make it as easy as possible. Please let others know we are here to help. Thanks Charlene"
Melba Brewer
September 28, 2024
5
out of
5
rating by Melba Brewer
"Charlene is a Wonderful sweet woman. I am so happy she is my insurance agent."
We responded:
"Thanks Melba for the 5-Star review and your sweet words. I am blessed to have clients like yourself. Letting others know how you feel about my agency helps others possibly give us a call for help. Thanks again Charlene "
Tara Neal
September 27, 2024
5
out of
5
rating by Tara Neal
"Erika Martinez has been so helpful and so patient with me. The best experience I have ever had with an insurance company. Getting homeowners insurance has been a little tough but she has definitely made it a little smoother for us."
We responded:
"Good morning Tara. Thanks so much for the 5-Stars. Erika works hard to make sure the homeowners experience is as easy as possible. Please tell your friends about her and how she helped. Charlene Ingram State Farm is here to provide knowledge and give you the best advice. Have a blessed day Tara. Thanks Charlene "
Stephanie Jones
September 25, 2024
5
out of
5
rating by Stephanie Jones
"Friendly, patient and informative! I have been when Charlene Ingram for about 10 years. She and her team always desire to make sure you are insured and knowledgeable about your coverage."
We responded:
"Thanks Stephanie for the 5 Stars and your nice comments about our team. We appreciate your loyalty for 10 years. Every person has different insurance needs and making sure you are insured correctly is our job. Please tell your friends about us. Thanks again, Charlene"
quasy and aariyah Warren
September 17, 2024
5
out of
5
rating by quasy and aariyah Warren
"Erika was so helpful and informative and she went over and beyond to help me! I am so happy with the services that was delivered!"
We responded:
"Good morning Quasy and Aariyah. Thanks for your 5-Star review. Erika goes beyond to help and knows what is best for you. Making sure you are happy is her goal. Please let your family and friends know we are here to help with all your insurance needs. Thanks Charlene "
Melissa Monse
September 11, 2024
5
out of
5
rating by Melissa Monse
"The staff was friendly and professional. Thanks ladies!"
We responded:
"Thanks Melissa for your 5-Star review. We appreciate your comment about our friendly and professional staff. Please let your family and friends know we are here to help. Have a blessed day. Thanks again Charlene "
Julie Bothman
August 30, 2024
5
out of
5
rating by Julie Bothman
"Erika Martinez. I’ve had to call her quite a bit this month each time she was so polite and listened. She said that’s what we’re here for. Made me feel so much better. Very knowledgeable. Thank you for taking so much time for me and my questions and changes."
We responded:
"Good morning Julie, hope you had a good Labor Day weekend. Erika goes beyond to help her customers. She is very knowledgeable and tries hard to get answers to all your questions. Thanks for taking the time to give this nice review. Charlene"
Whitney Hatten
July 17, 2024
5
out of
5
rating by Whitney Hatten
"Always very helpful, they work hard to get you the best rates and discounts."
We responded:
"It is our pleasure Whitney to help get your best insurance rates and understanding what works for you. Charlene Ingram State Farm appreciates you take the time to write this review and give us 5 Stars. Have a blessed day."
Michael Gentsch
July 13, 2024
4
out of
5
rating by Michael Gentsch
"Her people are on top of things!"
We responded:
"Thanks Michael for your 4 star review. Charlene Ingram State Farm always strives to be on top of your insurance issues. Anytime you need us we are here to help. Thanks again, Charlene "
Clint McAnally
June 20, 2024
5
out of
5
rating by Clint McAnally
"Charlene Ingram State Farm has been great to my wife and myself over the years. Very informative and very helpful when things are not going our way. It’s good to know they have our back."
We responded:
"Good morning Clint, helping our long time friends is important to Charlene Ingram State Farm. Our team works to stay up on all the issues to help. Thanks for the 5-Star review, Charlene"
Cathie Porterw
June 19, 2024
5
out of
5
rating by Cathie Porterw
"Everyone at Charlene Ingram’s State Farm Insurance Company was extremely helpful recently when I had to file a claim for a Collision. They made getting my car repaired a quick and easy process. I highly recommend Charlene Ingrams State Farm for your insurance needs."
We responded:
"Cathie, Charlene Ingram State Farm truly appreciates your kind words and your 5-Star review. So glad our help made it quick and easy for you. Helping our friends in a time of stress is what we do. Thanks Charlene "
amber morgan
June 19, 2024
5
out of
5
rating by amber morgan
"This office was very helpful while dealing with my totaled truck. If it wasn't for Renee I would probably still be waiting for someone to call me back on it. Thank you for all your help."
We responded:
"Thanks Amber for taking the time to give our office your 5 Star review. Renee goes beyond to help with our policy holder’s needs. Charlene Ingram State Farm is always here to help. Thanks Charlene "
Tom Tennimon
April 19, 2024
5
out of
5
rating by Tom Tennimon
"Great service"
We responded:
"Charlene Ingram State Farm Agency truly appreciates your 5 Star review. Letting others know our service is great, helps us make the insurance experience better. Thanks Charlene "
Lori Puckett
April 3, 2024
5
out of
5
rating by Lori Puckett
"Ozkar is absolutely amazing. He helped me set up an auto policy in Longview and I currently live in Alaska. He made the transaction seamless, easy and enjoyable. I would recommend Ozkar for any of your insurance needs. You will not be disappointed. Amazing service!"
We responded:
"Good morning Lori, Thanks for you 5 Star review and your awesome/amazing statements about Ozkar. Getting the best auto insurance help is what Ozkar and Charlene Ingram State Farm are here for no matter the issue. A recommendation of Ozkar and words of enjoyable and amazing service go above just words in a review. Thanks again Charlene "
Rickye Aldaco
March 28, 2024
5
out of
5
rating by Rickye Aldaco
"I stopped in the office with questions about my "beacon". Renee helped me from beginning to end. Explained the application and answered all my questions! Customer service was awesome!"
We responded:
"Thanks Rickey for the awesome review. Renee works hard to explain & encourage customers to use the Drive Safe beacon. It is for your advantage to use. Charlene Ingram State Farm wants to make sure everyone benefits. Charlene"
Roger Mackley
March 11, 2024
5
out of
5
rating by Roger Mackley
"Always take wonderful care of us, knowledgeable also!"
We responded:
"Roger Mackey, Charlene Ingram State Farm always tries to make insurance easier on our friends. Our team works to stay up on all the issues to help. Taking care of you is important to us. Thanks for your 5-Star review, Charlene "
Julijo Barker
February 28, 2024
5
out of
5
rating by Julijo Barker
"Just finished adding another car on my insurance. I'm at work, so it was all by phone, stopping as I needed to in order to operate machinery safely. I've been with Charlene Ingram State Farm Insurance since I moved back to the area almost 6 years ago, and I have always had a great experience."
We responded:
"Thank you so much for taking the time to review our agents. It’s a great luxury that we have things like SFConmect to text our busy customers. Feel free to text us anytime. Even if it’s to brag about popping a Willy on your heavy machinery 😄 "
Roshunda Floyd
February 28, 2024
5
out of
5
rating by Roshunda Floyd
"Charlene Ingram is great! she walks with you and help you find the best ates for your needs. Very patient and won't stop until you understand your policy!"
We responded:
"It is our pleasure Roshunda to help people get their best insurance rates. Helping understand what works best is our job. Charlene Ingram State Farm appreciates you taking the time to write this review & giving us 5 stars. "