Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angie Mctee

Angie Mctee

July 24, 2026

5  out of  5
rating by Angie Mctee
"what an experience! i didnt realize how much ive been overcharged for being a Loyal customer over 15 years at another company. They saved me so much money. Erika is awesome! give them 5 minutes of your time."
We responded:
"Thanks so much for your amazing review. We’re thrilled to hear we were able to help you save money after so many years Erica will be so happy to know she made such a positive impact on your experience. We truly appreciate your recommendation and your trust and our team thank you for giving us the opportunity to help and welcome to Charlene Ingram State Farm family "
Profile photo of Lorraine Groves

Lorraine Groves

July 22, 2026

5  out of  5
rating by Lorraine Groves
"Friendly, informative and accommodating. We needed to update our policies moving from another state and the staff assisted us and got it taken care of before our move-in to our new place. They answered all of our questions."
We responded:
"Thanks so much Lorraine for the kind words. We’re glad we could make this transition smoother for you. Moving can be a lot and Charlene Ingram State Farm is happy to answer every question along the way. Thanks again for trusting us.
Welcome to the neighborhood!! "
Profile photo of Janice Rockett-Pirkey

Janice Rockett-Pirkey

July 21, 2026

5  out of  5
rating by Janice Rockett-Pirkey
"Always very nice and very professional.
Renee always answers all my questions whenever I need to call them."
We responded:
"Thank you Janice so much for your kind words. We’re glad Renee continues to provide the support and professionalism you deserve. Charlene Ingram State Farm is always here when you need us. "
Profile photo of Randy Houser

Randy Houser

July 21, 2026

5  out of  5
rating by Randy Houser
"Great service, best price, very pleasant people. I would recommend them to everyone who needs car insurance."
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a great experience with our team and for the best coverage at a great price. Providing excellent service and making insurance simply is always our goal. We truly appreciate your trust and look forward to being here whenever you need us. Thank for choosing Charlene Ingram State Farm!"
Profile photo of Sabrina Gresham

Sabrina Gresham

July 9, 2026

5  out of  5
rating by Sabrina Gresham
"Renee Dumas has been very helpful in getting my claim started and saving me money."
We responded:
"Charlene Ingram State Farm thanks you for sharing this. We are glad to hear Renee has been so supportive and that your claim is off to a good start. "
Profile photo of JM Miciano

JM Miciano

June 29, 2026

5  out of  5
rating by JM Miciano
"I had a very pleasant experience with Charlene. Thanks so much for your help."
We responded:
"Good morning JM, we work to make your experience with us as easy as possible. Handling your insurance can be a challenge but we are here to help. Thanks for the 5Stars and the nice comment. Charlene"
Profile photo of Makinzie Branson

Makinzie Branson

June 13, 2026

5  out of  5
rating by Makinzie Branson
"Erika was extremely helpful, attentive, and knowledgeable. We switched our insurance confidently after over 10 years with a competitor, and saved tremendously on our auto coverage with even better deductibles for our home policy. Thanks again Erika for all your help!"
We responded:
"Thank you so much for having the trust to switch to State Farm and our office. Customer service is our goal and Erika always succeeds! We are always here to help. Thanks Charlene "
Profile photo of Kale Mccray

Kale Mccray

June 4, 2026

5  out of  5
rating by Kale Mccray
"Thank you for helping me. You are the best! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Charlene Ingram’s Team. "
Profile photo of Rhonda Thurman

Rhonda Thurman

June 2, 2026

5  out of  5
rating by Rhonda Thurman
"Renee and the whole staff have taken great care of me. Thank you guys so much."
We responded:
"Thank you for your kind review of State Farm Agent Charlene Ingram’s Team. We appreciate it!"
Profile photo of Terri Thibodeaux

Terri Thibodeaux

May 22, 2026

5  out of  5
rating by Terri Thibodeaux
"Charlene and those with her are always kind and helpful. We are very grateful."
We responded:
"Thanks Terri. Our team appreciates you taking the time to say kind things about us. We are grateful for you!
Charlene"
Profile photo of Donna Kazarian

Donna Kazarian

May 21, 2026

5  out of  5
rating by Donna Kazarian
"Charlene and her team are awesome! Erika has never failed to assist on any request i may have. I appreciate you so much!"
We responded:
"Donna, we appreciate you taking the time to say nice things about Erika and our team. Charlene Ingram State Farm works hard to help with your insurance coverage. Please let your family and friends know that we are here.
Thanks Charlene "
Profile photo of Manuel Flores

Manuel Flores

May 11, 2026

5  out of  5
rating by Manuel Flores
"I've had a great experience with Mrs. Charlie Ingram's office always available for our questions.."
We responded:
"Thank you Manuel so much for your kind words! We’re always here to help, so don’t hesitate to reach out anytime!"
Profile photo of Kevin Ingram

Kevin Ingram

May 1, 2026

5  out of  5
rating by Kevin Ingram
"Everybody's friendly & professional"
We responded:
"Thanks Kevin. We appreciate this 5 Stars review. Our professional service comes with a friendly team. Please tell your friends.
Thanks Charlene"
Profile photo of Karen Elizabeth Schwartz

Karen Elizabeth Schwartz

April 23, 2026

5  out of  5
rating by Karen Elizabeth Schwartz
"Hesitant at first to change because insurance is a majorly important thing and financially I am trying to find the best fit for lowest cost after not having a car for 5 years. As I received a quote for even less than I expected it was a great experience with knowledgeable folks and I am greatful to have this agency insuring me."
We responded:
"Good morning Karen, Charlene Ingram State Farm is so glad to help. Our team works hard to make the insurance experience easier for our friends. We are glad you chose us. We will always be here to help with any of your needs.
Thanks Charlene"
Profile photo of Official Ramsey Music

Official Ramsey Music

March 27, 2026

5  out of  5
rating by Official Ramsey Music
"I recently got with State Farm, after having been done wrong by my previous insurance company. Charlene Ingram's office is GREAT! All the ladies there are very courteous, helpful, knowledgeable and go out of their way to make sure you understand what you are getting, how it all works and they answer each question with sincerity. I have never had any customer service, with any other insurance company, like this. They are amazing! ⭐️⭐️⭐️⭐️⭐️ all the way for them."
We responded:
"Thank you so much for your kind words. I’m really glad the team could help and that you feel supported. We’re always here if you need anything you trust means a lot to us. I"
Profile photo of Darwin Cooper

Darwin Cooper

February 6, 2026

5  out of  5
rating by Darwin Cooper
"Great service, Charlene and her staff is great to work with."
We responded:
"Thanks Darwin for the 5 Stars & the nice comment about my staff and service. Charlene Ingram State Farm Agency is here to help. We appreciate you taking time for this review. Please let your friends and family know. Have a blessed day, Charlene "
Profile photo of Jesus Saldana

Jesus Saldana

January 15, 2026

5  out of  5
rating by Jesus Saldana
"Great experience, great service."
We responded:
"Jesus, we appreciate you taking the time to give us a 5-Star review and especially you comments. Charlene Ingram State Farm works hard to make your insurance experience easier and more beneficial.
Thanks Jesus
Have a blessed day!"
Profile photo of Whitney M.

Whitney M.

December 30, 2025

5  out of  5
rating by Whitney M.
"The customer service is absolutely amazing. I went in feeling stressed and defeated, but came out thankful, grateful, and relaxed. I cannot thank Renee and Kimmie enough for helping me through this process. They are awesome!"
We responded:
"Whitney we are so glad Renee and Kimmie could help you through these issues. We appreciate your 5 Stars and nice comments about our staff. "
Profile photo of Karen Lagman

Karen Lagman

November 20, 2025

5  out of  5
rating by Karen Lagman
"Erica was very helpful and saved me a lot of money. She answered all my questions."
We responded:
"Karen thanks for taking the time for the 5-Stars an you nice comments about Erica. So glad she was able to save you money. We are here to help.
Charlene "
Profile photo of Alex Torres

Alex Torres

November 15, 2025

5  out of  5
rating by Alex Torres
"excellent service, Judy Arriaza she explaine me everything with all details!!"
We responded:
"Thanks Alex for your 5 star review. So glad Judy was able to explain everything. Please tell you friends we have excellent bilingual service. Charlene "
Profile photo of baby cakes

baby cakes

November 14, 2025

4  out of  5
rating by baby cakes
"Just had experiece over phone but it was a great one and i would recomend them to anyone. They really helped me get my payment down."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn the fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback."
Profile photo of Brandon

Brandon

September 9, 2025

5  out of  5
rating by Brandon
"Great Service and good rates."
We responded:
"Good morning Brandon, we appreciate you taking the time to give us 5 Stars and a ver nice comment. Please let you family and friends know we are here to help. Have a blessed day. Thanks Charlene "
Profile photo of Emilee Bottoms

Emilee Bottoms

September 8, 2025

5  out of  5
rating by Emilee Bottoms
"Best providers I’ve known so far! 😁"
We responded:
"Charlene Ingram State Farm appreciates your comment and 5 Star rating about us. Our staff works hard to help our customers during these times.
Thanks Charlene "
Profile photo of Johnny Johnson

Johnny Johnson

July 17, 2025

5  out of  5
rating by Johnny Johnson
"Really nice,helpful ppl😎"
We responded:
"Good afternoon Johnny, my staff works hard to make your experience nice and helpful. We appreciate you taking the time to give us 5 Stars. Thanks Charlene"
Profile photo of Kenneth Horton

Kenneth Horton

July 3, 2025

4  out of  5
rating by Kenneth Horton
"Had a good experience"
We responded:
"Kenneth, thanks for your comment about our office. Our team works to make the insurance needs as good as possible. Please let your family & friends know we are here to help. Thanks again, Charlene "