Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Van Wells

March 10, 2023

5  out of  5 rating by Van Wells
"I always get excellent service at Charlene Ingram Agency. Today I was assisted by JUDY ARRIAZA all good! Thank you JUDY!"

Kristy Ryan

March 3, 2023

5  out of  5 rating by Kristy Ryan
"Daniel was absolutely fantastic helping me with a quote and getting me set up. Highly recommend!!"

Patrice Fuller

March 2, 2023

5  out of  5 rating by Patrice Fuller
"Charlene Ingram -State Farm Insurance went way beyond for my aunt helping her file a claim for her damaged fence. Renee told me what was needed and I emailed the documents to her Tuesday afternoon. I was pleasantly surprised when I received a call this morning (Wednesday) telling me the claim was approved and a check will be mailed to my Aunt. This was a wonderful experience and couldn’t have asked for better service. Thank you."

Braves 2021

February 24, 2023

5  out of  5 rating by Braves 2021
"Everyone at Charlene Ingram state farm is so professional… they always take care of their people the right way"

Rodney Monk

February 24, 2023

5  out of  5 rating by Rodney Monk
"I've been with Charlene Ingram/ State Farm since 2008. When I purchased my first house. In 2014, had a life changing incident(Divorce lol) and had to leave State Farm, However I reunited with Charlene and believe me I 💙 it. 5 Star service."

Alex Torres

February 24, 2023

5  out of  5 rating by Alex Torres
"excellent service, Judy Arriaza she explaine me everything with all details and she also is bilingual! habla español!!"

Helen Kirschke

February 21, 2023

5  out of  5 rating by Helen Kirschke
"Renee Dumas, with State Farm (Charlene Ingrams) in Longview,Texas helped me out with filing a claim on our house. She did an awesome job, she went above and beyond to help with house claim. Thank You So Renee. Helen & Judith K."

Halimah Raheem

February 17, 2023

5  out of  5 rating by Halimah Raheem
"I've been Charlene for over 10 years. I Absolutely love the way they make you feel like part of the family."

Charlotte Davis

February 9, 2023

5  out of  5 rating by Charlotte Davis
"Charlene & her staff were very helpful especially with all the rate increases. We worked on some changes and set up Drive safe & save."

Truth Teller

October 26, 2022

1  out of  5 rating by Truth Teller
"Make sure that you call everyone with StateFarm because if you don’t cancel the policy with the billing department, the office won’t cancel it. They will continue to bill you months after you have already called everyone short of the CEO of StateFarm to cancel your policy, and yet they continue to bill you."

Diane Kemp

October 11, 2022

5  out of  5 rating by Diane Kemp
"Very informative"

Jennifer McFarren

September 21, 2022

5  out of  5 rating by Jennifer McFarren
"We spoke with Judy, who answered all of our questions and got things taken care of straight away."

Amanda Goodman

May 20, 2022

5  out of  5 rating by Amanda Goodman
"Danny was very helpful"

Alan Willard

April 9, 2022

5  out of  5 rating by Alan Willard
"If you need car insurance, look no further! Fast, friendly and professional. I'm a happy camper! ⭐⭐⭐⭐⭐👍"

Norma Martinez

March 6, 2022

5  out of  5 rating by Norma Martinez
"(Translated by Google) I rate this agency with 5 stars Because it is a very good Agency, it has very friendly and attentive staff for what one needs and its Agent Charlene is a very kind woman. I have been receiving services for many years and I am very happy. I recommend this State Farm Agency with Charlene Ingram (Original) Yo califico esta agencia con 5 Estrellas Porque es muy buena Agencia tiene in personal muy amable y atento para lo que uno necesita y su Agente Charlene es una mujer muy Amable yo llevo muchos Años ya resiviendo los servicios y estoy muy contenta yo recomiendo esta Agencia de State Farm con Charlene Ingram"

Melinda Parsons

December 30, 2021

5  out of  5 rating by Melinda Parsons
"Daniel Nicholson was extremely helpful and friendly, answering all my questions, no matter how many times I called with one. And, they beat the prices where I was."

dennis the mennis

November 17, 2021

5  out of  5 rating by dennis the mennis
"Charlene and her associates have always been helpful weather a claim or the best policy for my needs."


October 18, 2021

5  out of  5 rating by Melinda
"Got a quote from them... 5 stars for Charlene Ingram's office. 3 stars for State Farm. They wanted double the price I'm currently paying for the same insurance. I'll be staying with my current company."

Victoria Shaw

August 27, 2021

4  out of  5 rating by Victoria Shaw
"I can call and they already know my name before saying it. Great service kind employees"
Profile photo of James Zapata

James Zapata

February 26, 2021

5  out of  5 rating by James Zapata
"I don't mind stopping by State Farm everybody there is always nice they take care of me fast it's a great place"

Ahmad Saeed

October 25, 2020

5  out of  5 rating by Ahmad Saeed
"Totally pleased with my agent for their help and support when I do need."

Michelle Main

October 16, 2020

5  out of  5 rating by Michelle Main
"Charlene is very responsive. She knows her insurance! She works hard for you."

G Posca

October 2, 2020

5  out of  5 rating by G Posca
"Charlene and her team are hands down the most personable and responsive group I’ve come across in over a decade! Love them!"

James Cox

June 23, 2020

5  out of  5 rating by James Cox
"A pleasure working with Judy Arriaza. She hopped on my problem, did some extra research on a topic, and got back to be very quickly with a quote!"

Lynetta Morse

June 11, 2020

5  out of  5 rating by Lynetta Morse
"Ask for Daniel"