State Farm® Insurance Agent Charlene Ingram
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Bothman
August 30, 2024
5
out of
5
rating by Julie Bothman
"Erika Martinez. I’ve had to call her quite a bit this month each time she was so polite and listened. She said that’s what we’re here for. Made me feel so much better. Very knowledgeable. Thank you for taking so much time for me and my questions and changes."
We responded:
"Good morning Julie, hope you had a good Labor Day weekend. Erika goes beyond to help her customers. She is very knowledgeable and tries hard to get answers to all your questions. Thanks for taking the time to give this nice review. Charlene"
Whitney Hatten
July 17, 2024
5
out of
5
rating by Whitney Hatten
"Always very helpful, they work hard to get you the best rates and discounts."
We responded:
"It is our pleasure Whitney to help get your best insurance rates and understanding what works for you. Charlene Ingram State Farm appreciates you take the time to write this review and give us 5 Stars. Have a blessed day."
Michael Gentsch
July 13, 2024
4
out of
5
rating by Michael Gentsch
"Her people are on top of things!"
We responded:
"Thanks Michael for your 4 star review. Charlene Ingram State Farm always strives to be on top of your insurance issues. Anytime you need us we are here to help. Thanks again, Charlene "
Clint McAnally
June 20, 2024
5
out of
5
rating by Clint McAnally
"Charlene Ingram State Farm has been great to my wife and myself over the years. Very informative and very helpful when things are not going our way. It’s good to know they have our back."
We responded:
"Good morning Clint, helping our long time friends is important to Charlene Ingram State Farm. Our team works to stay up on all the issues to help. Thanks for the 5-Star review, Charlene"
Cathie Porterw
June 19, 2024
5
out of
5
rating by Cathie Porterw
"Everyone at Charlene Ingram’s State Farm Insurance Company was extremely helpful recently when I had to file a claim for a Collision. They made getting my car repaired a quick and easy process. I highly recommend Charlene Ingrams State Farm for your insurance needs."
We responded:
"Cathie, Charlene Ingram State Farm truly appreciates your kind words and your 5-Star review. So glad our help made it quick and easy for you. Helping our friends in a time of stress is what we do. Thanks Charlene "
amber morgan
June 19, 2024
5
out of
5
rating by amber morgan
"This office was very helpful while dealing with my totaled truck. If it wasn't for Renee I would probably still be waiting for someone to call me back on it. Thank you for all your help."
We responded:
"Thanks Amber for taking the time to give our office your 5 Star review. Renee goes beyond to help with our policy holder’s needs. Charlene Ingram State Farm is always here to help. Thanks Charlene "
Tom Tennimon
April 19, 2024
5
out of
5
rating by Tom Tennimon
"Great service"
We responded:
"Charlene Ingram State Farm Agency truly appreciates your 5 Star review. Letting others know our service is great, helps us make the insurance experience better. Thanks Charlene "
Lori Puckett
April 3, 2024
5
out of
5
rating by Lori Puckett
"Ozkar is absolutely amazing. He helped me set up an auto policy in Longview and I currently live in Alaska. He made the transaction seamless, easy and enjoyable. I would recommend Ozkar for any of your insurance needs. You will not be disappointed. Amazing service!"
We responded:
"Good morning Lori, Thanks for you 5 Star review and your awesome/amazing statements about Ozkar. Getting the best auto insurance help is what Ozkar and Charlene Ingram State Farm are here for no matter the issue. A recommendation of Ozkar and words of enjoyable and amazing service go above just words in a review. Thanks again Charlene "
Rickye Aldaco
March 28, 2024
5
out of
5
rating by Rickye Aldaco
"I stopped in the office with questions about my "beacon". Renee helped me from beginning to end. Explained the application and answered all my questions! Customer service was awesome!"
We responded:
"Thanks Rickey for the awesome review. Renee works hard to explain & encourage customers to use the Drive Safe beacon. It is for your advantage to use. Charlene Ingram State Farm wants to make sure everyone benefits. Charlene"
Roger Mackley
March 11, 2024
5
out of
5
rating by Roger Mackley
"Always take wonderful care of us, knowledgeable also!"
We responded:
"Roger Mackey, Charlene Ingram State Farm always tries to make insurance easier on our friends. Our team works to stay up on all the issues to help. Taking care of you is important to us. Thanks for your 5-Star review, Charlene "
Julijo Barker
February 28, 2024
5
out of
5
rating by Julijo Barker
"Just finished adding another car on my insurance. I'm at work, so it was all by phone, stopping as I needed to in order to operate machinery safely. I've been with Charlene Ingram State Farm Insurance since I moved back to the area almost 6 years ago, and I have always had a great experience."
We responded:
"Thank you so much for taking the time to review our agents. It’s a great luxury that we have things like SFConmect to text our busy customers. Feel free to text us anytime. Even if it’s to brag about popping a Willy on your heavy machinery 😄 "
Roshunda Floyd
February 28, 2024
5
out of
5
rating by Roshunda Floyd
"Charlene Ingram is great! she walks with you and help you find the best ates for your needs. Very patient and won't stop until you understand your policy!"
We responded:
"It is our pleasure Roshunda to help people get their best insurance rates. Helping understand what works best is our job. Charlene Ingram State Farm appreciates you taking the time to write this review & giving us 5 stars. "
Gabriel Rojas
February 22, 2024
5
out of
5
rating by Gabriel Rojas
"La atención que tengo con ellos es excelente, me ayudan en todo y son eficientes."
We responded:
"Thanks Gabriel for taking the time to give our office the 5 stars. Charlene Ingram State Farm’s staff works to provide excellent service. Please tell your family and friends. Thanks Charlene "
Stephanie Bow
February 21, 2024
5
out of
5
rating by Stephanie Bow
"Erika is awesome!! She went above and beyond to help me switch to State Farm after having multiple issues with my former insurance. Very pleasant, understanding and willing to go the extra mile!!"
We responded:
"Good afternoon Stephanie, Thanks for your 5 Star review and your awesome statements about Erika. Erika works hard to make changes on insurance issues easier. Please let your friends and family know Charlene Ingram State Farm is here to help. Thanks Charlene"
Buddy Parker
January 27, 2024
5
out of
5
rating by Buddy Parker
"I have found Mrs Ingrams State Farm insurance company extremely attentive to my insurance needs"
We responded:
"Mr Parker we appreciate you kind words about our service. Charlene Ingram State Farm works to make buying insurance easier for you. Our staff tries to make our friends feel comfortable if you come into our office or on the phone. Please tell you friends Thanks Charlene"
Noe Campos
January 23, 2024
5
out of
5
rating by Noe Campos
"She was very helpful and very informative helped outa lot"
We responded:
"Noe, thanks so much for your 5 Star review. Your business is very important to us. We are always here to help. Please tell your friends and family"
Jennifer Morgan
December 12, 2023
5
out of
5
rating by Jennifer Morgan
"I love dealing with Renee and Daniel"
We responded:
"Jennifer, we appreciate you taking the time to give Renee & Daniel the 5 Star review. Please let your family & friends know they make insurance issues as easy as possible. Thanks Charlene "
Cristie Walker
December 9, 2023
5
out of
5
rating by Cristie Walker
"State Farm has been great to me. They have helped me save alot of money and I still have full coverage on my vehicle. Thanks to everyone at Charlene's office for being so fun, nice and supportive!"
We responded:
"Charlene Ingram State Farm is so appreciative of your 5 Star review. Knowing we saved money for you and you feel good about the coverage, is our goal. Our team has fun & supports each other to help those we work with each day. Have a blessed day!"
Christian Simmering
November 29, 2023
5
out of
5
rating by Christian Simmering
"Mr.Daniel was not only the most professional insurance agent I've ever dealt with he made the entire experience feel easy and simple. By far the best insurance interaction I've ever had, feels good to finally have a company that feels like they work for the customers and not themselves! Overall recommend 100%."
We responded:
"Christian, we appreciate your amazing review & the 5 Stars. Daniel works hard to help make the insurance experience easier. The 100% recommendation is so above most reviews. Thanks for a your kind words. Charlene "
troy heme
November 21, 2023
5
out of
5
rating by troy heme
"Super friendly and helpful! Worked with me to get a great deal on coverage."
We responded:
"Thanks Troy for your 5 Star review. Friendly & Helpful are very important for us. So glad we were able to get you a great deal. Please tell your family & friends. Thanks again!"
Polly Dugdale
November 2, 2023
5
out of
5
rating by Polly Dugdale
"All the agents are wonderful especially Daniel and Renee. Charlene is also very helpful."
We responded:
"Polly, we appreciate your 5 Star review for Charlene Ingram State Farm & your special shout out about Daniel & Renee. Please let your friends and family know we are here to help with all your insurance needs. Thanks"
Ricky Ray
October 13, 2023
5
out of
5
rating by Ricky Ray
"Great group of ladies. Very helpful & knowledgeable"
We responded:
"Thanks Ricky for your 5 Star review and special acknowledgement of our great team of ladies. Please let your friends and family know we are to help with All your insurance needs. "
James Stewart
September 15, 2023
5
out of
5
rating by James Stewart
"Excellent and prompt service on my insurance needs"
We responded:
"James, thanks for your 5 Star review. I appreciate you nice comments about our service. Please tell your friends & family."
James Stewart
September 15, 2023
5
out of
5
rating by James Stewart
"Excellent and prompt service on my insurance needs"
We responded:
"James, thanks for your 5 Star review. I appreciate you nice comments about our service. Please tell your friends & family."
Glenda Edge
August 29, 2023
5
out of
5
rating by Glenda Edge
"Daniel did a great job helping us."
We responded:
"Glenda, thanks for your 5 star review. I appreciate you letting me know Daniel was helpful. Our team works hard to help make this process as easy as possible. Thanks Charlene "