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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Puckett

April 3, 2024

5  out of  5 rating by Lori Puckett
"Ozkar is absolutely amazing. He helped me set up an auto policy in Longview and I currently live in Alaska. He made the transaction seamless, easy and enjoyable. I would recommend Ozkar for any of your insurance needs. You will not be disappointed. Amazing service!"
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Rickye Aldaco

March 28, 2024

5  out of  5 rating by Rickye Aldaco
"I stopped in the office with questions about my "beacon". Renee helped me from beginning to end. Explained the application and answered all my questions! Customer service was awesome!"
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Roger Mackley

March 11, 2024

5  out of  5 rating by Roger Mackley
"Always take wonderful care of us, knowledgeable also!"
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Julijo Barker

February 28, 2024

5  out of  5 rating by Julijo Barker
"Just finished adding another car on my insurance. I'm at work, so it was all by phone, stopping as I needed to in order to operate machinery safely. I've been with Charlene Ingram State Farm Insurance since I moved back to the area almost 6 years ago, and I have always had a great experience."
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Roshunda Floyd

February 28, 2024

5  out of  5 rating by Roshunda Floyd
"Charlene Ingram is great! she walks with you and help you find the best ates for your needs. Very patient and won't stop until you understand your policy!"
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Gabriel Rojas

February 22, 2024

5  out of  5 rating by Gabriel Rojas
"La atención que tengo con ellos es excelente, me ayudan en todo y son eficientes."
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Stephanie Bow

February 21, 2024

5  out of  5 rating by Stephanie Bow
"Erika is awesome!! She went above and beyond to help me switch to State Farm after having multiple issues with my former insurance. Very pleasant, understanding and willing to go the extra mile!!"
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Buddy Parker

January 27, 2024

5  out of  5 rating by Buddy Parker
"I have found Mrs Ingrams State Farm insurance company extremely attentive to my insurance needs"
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Noe Campos

January 23, 2024

5  out of  5 rating by Noe Campos
"She was very helpful and very informative helped outa lot"
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Jennifer Morgan

December 12, 2023

5  out of  5 rating by Jennifer Morgan
"I love dealing with Renee and Daniel"
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Cristie Walker

December 9, 2023

5  out of  5 rating by Cristie Walker
"State Farm has been great to me. They have helped me save alot of money and I still have full coverage on my vehicle. Thanks to everyone at Charlene's office for being so fun, nice and supportive!"
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Christian Simmering

November 29, 2023

5  out of  5 rating by Christian Simmering
"Mr.Daniel was not only the most professional insurance agent I've ever dealt with he made the entire experience feel easy and simple. By far the best insurance interaction I've ever had, feels good to finally have a company that feels like they work for the customers and not themselves! Overall recommend 100%."
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troy heme

November 21, 2023

5  out of  5 rating by troy heme
"Super friendly and helpful! Worked with me to get a great deal on coverage."
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Polly Dugdale

November 2, 2023

5  out of  5 rating by Polly Dugdale
"All the agents are wonderful especially Daniel and Renee. Charlene is also very helpful."
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Ricky Ray

October 13, 2023

5  out of  5 rating by Ricky Ray
"Great group of ladies. Very helpful & knowledgeable"
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James Stewart

September 15, 2023

5  out of  5 rating by James Stewart
"Excellent and prompt service on my insurance needs"
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Glenda Edge

August 29, 2023

5  out of  5 rating by Glenda Edge
"Daniel did a great job helping us."
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John VanHoek

August 24, 2023

5  out of  5 rating by John VanHoek
"Great folks who are very professional, attentive, and courteous."
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Luisantonio Mendez

August 24, 2023

5  out of  5 rating by Luisantonio Mendez
"Atienden muy bien"
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Donnie Walsh

August 17, 2023

5  out of  5 rating by Donnie Walsh
"Very helpful staff that will go out of their way to help a customer. I highly recommend them."
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Ozkar Solis

August 17, 2023

5  out of  5 rating by Ozkar Solis
"Renee and Judy are such an asset to the agency. They helped me with my claim and inspired the most confidence."
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Deana Bates

June 29, 2023

5  out of  5 rating by Deana Bates
"Charlene is an amazing agent who really goes the extra mile for her clients! We have used State Farm for years both auto and home and I wouldn't want or trust anyone else with the task. Thank you Charlene and State Farm for taking care of our family's insurance needs and treating us like family and not just like we are another policy number."
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Jeffery Vickery

June 20, 2023

1  out of  5 rating by Jeffery Vickery
"I hope somebody at State Farm will involve me in my insurance claim. I joined with State Farm because my parents did business with State Farm. I am not used to doing business on a electrical devise. I wish that I could do business with State Farm on paper that I can see. My phone won't allow me to even call State Farm or send a text message to you. State Farm thinks everybody is understanding to electronic devices. I am not. So I will continue being in the dark with my claim for my wreck. I will search for a more helpful insurance company in the near future. I don't understand the lawyer language insurance companies use. I am greatful.for the lower rates with State Farm Insurance."
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Toni Hawkins

May 4, 2023

4  out of  5 rating by Toni Hawkins
"A familiar local feel of doing business with people. THEY give personal touch relating to my insurance needs."
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Laura Mulanax

March 24, 2023

5  out of  5 rating by Laura Mulanax
"Friendly, professional, and highly reliable. I definitely recommend this office for any of your insurance needs."